On July 23rd, 2013,
achievement appraisal conference for "Massive Speech
Data Oriented Recognition, Retrieve and Content Analysis
Technology and Its Application" was held in Tsinghua-Rohm
Electronic Engineering Hall. Associate Prof. Ji Wu has
been responsible for this project and it was completed
under the cooperation of Tsinghua University, Anhui USTC
iFLYTEK Co., Ltd. and USTC iFLYTEK(Beijing) Co., Ltd..
After debriefing the technology research report and
relevant certificates and watching the the system
demonstration, the Appraisal Committee provided
appraisement opinions through questions and discussion.
The achievement of the project was highly appraised and
passed appraisal with a consensus of the Appraisal
This project integrated various technical
innovations and multiple advanced technologies on speech
and language processing, constructing an overall
solution for massive speech data processing. Implemented
speech analysis system has been spread and applied for
customer service centers of more than 20 units in the fields of telecommunication, insurance, etc., accomplishing the important breakthrough
of industrialization, which has been the first successful case of massive speech data processing and analysis.
Audio analysis system can help enterprises to optimize service process, enhance customers' satisfaction and loyalty, and mine
greater customers' value based on the existing resources and information. It can be foreseen
that the application of this system will gradually
change the traditional operation mode of call centers,
which will bring great influence to various industries
including telecommunication, insurance, bank, etc. Above
all, there will be a very wide market application
prospect for speech analysis system with
enormous profound social benefits and economic efficiency.
Entrusted by the Ministry of Education, the Research Institute of Tsinghua University presided this appraisal conference.
The leaders of Department of Electronic Engineering, the leaders of units who had been utilizing the research achievements, members
of this project team attended the conference.
The group photo of
Prof. Yidong Huang(the director of Department of Eletronic Engineering), members of the Expert Committee and conference attendees
Associate Prof. Ji Wu reported research achievements at the achievement appraisal conference